Service Offerings

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No matter what supply chain management services you need, Stellent Solutions can handle them. Our offerings range from evaluations of your existing systems to development of a customized supply chain framework and follow-up training and support. We can also integrate these state-of-the-art systems with your existing back-end enterprise applications.

Services include:

Maintenance

We provide you with ongoing support and maintenance for your supply chain management solution, including 24x7 online and phone support. Our exacting production and support processes can help you greatly reduce call volumes and user problems over the course of six months to a year from rollout.

Reporting

Stellent Solutions provides you with a wide range of reporting options, including OLAP reporting for business analysis and decision support as well as technical support for SCM interface maintenance, including reporting and analysis.

Integration

We can integrate your existing ERP systems with leading edge SCM applications without starting from scratch. Using various SCM products such as i2 and Manugistics, we’re able to build and maintain elegant and sophisticated interfaces, supported by interface monitoring and analysis tools.

To maximize the effectiveness of your SCM, we provide your team with full user training and process orientation. During the post-implementation phases, we work closely with you to fix any existing application issues and make any necessary modifications once the system goes live.

Data Migration & Upgrade Services

As part of our comprehensive suite of services, Stellent Solutions offers you complete migration and upgrade services that include upgrades to the most recent SCM package version or migration from one package to another. We follow this up with testing, verification and validation services for rollouts and master data uploads.