Customer Relationship Management

Overview

An effective customer relationship management system can help you significantly improve customer satisfaction and retention, decrease cost of sales, increase sales and streamline the acquisition of new customers.

At Stellent Solutions we work closely with you to assess your current CRM systems and processes and develop a plan that integrates systems, streamlines CRM strategies and processes and improves the long-term return on your investment.

We work with some of the best partners in the customer relationship management system field, including Siebel, Oracle, SAP, SalesForce, Microsoft and PeopleSoft. As a highly experienced and qualified provider of their solutions, we are able to offer our clients the most effective products on the market today, customized to meet even their most demanding needs.

Best of all, Stellent Solutions can ensure that your CRM system is effective right from the start. Today’s products are highly complex, but we make them easy to understand and easy to use through superior support, extensive training and an experienced team that is there with you every step of the way, making sure that our solutions work exactly as promised.

Following are just a few of the many projects we can handle for you:

• Call Center Implementations
• Sales Enterprise Implementations
• Workflow and Process Design
• Partner Relationship Management
• Integration of Microsoft, SAP, PeopleSoft and Oracle Products
• Enterprise Application Integration